In this module, your managers will learn how to create competitive advantage through people.
The module focuses on four topics:
- aligning people with business strategy
- helping people grow and develop
- engaging hearts and minds, and
- life-long learning.
At the end of the module, your managers will know how to:
- use talent management processes to align people with business strategy
- identify the capabilities that people need to implement business strategy
- help people build those capabilities, and
- energize and engage the people they lead.
This module includes a variety of learning activities to provide a useful and engaging learning experience.
Aligning people with business strategy
- Case analysis: Aligning people with business strategy. This case shows how to use the STAR model to align people with business strategy. Using the model, we will see how Jack Welch and Jeffrey Immelt align people with business strategy at GE. The analysis includes video of Jack Welch and Jeffrey Immelt describing people alignment, talent management and strategic success at GE. At the end of the session, participants are asked to use the STAR model to assess the alignment of people and strategy in their own business units.
- Application: Aligning people with business strategy. Your mangers will use the STAR model to assess the alignment of people with business strategy in their own business units.
- Short lecture and discussion with examples: I will deliver a short lecture on talent management and alignment, with case examples of how other companies align people with business strategy.
Helping people grow and develop
- Model and role-play: Coaching people to success. Your managers will learn how to use the GROW model of coaching to help people grow and develop. They will use the model to plan and role-play a coaching session with another participant, who plays one of their direct reports.
- Short lecture and discussion with examples: I will deliver a short lecture on how people grow and develop, with examples of how companies use coaching and experienced-based development to help people build new capabilities.
Energizing and engaging people
- Case examples: I will describe how three high-engagement companies engage their people.
- Short lecture: I will present two research-based models of engagement (Gallup Q12 and the Great Places to Work model).
- Application: Peer interviews. Participants will interview each other to identify key elements of engagement in their own work. They will integrate the results of the interviews into the research-based models to build their own models of engagement. Then they will identify actions that they can take to increase engagement in their own teams.
- Video cases: We will see three videos showing how effective leaders engage their teams.
Becoming a lifelong learner
- Cartoon case: Becoming a life-long learner. This cartoon-case describes the downfall of a manager who is promoted but fails to develop his leadership skills. The discussion focuses on the importance of learning throughout one’s career.
- Case examples: I will provide examples of successful lifelong learners (Jack Welch, Meg Whitman, and Mark Zuckerberg).
Reflection and action planning
- Learning Diaries: Participants will use learning diaries to capture key learning points.
- Reflection, action planning and peer consulting: We end with a reflection and action planning session, including peer consulting on action plans.
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